Intellident online

Intellident support and service

Intellident are currently responsible for some of the world's largest deployments of RFID technology in a range of markets. Key to the successful management of these applications is the ability to provide a range of customer support options, ensuring that the equipment continues to work optimally well into the future.

Drawing on over 15 years experience in supporting our customers, Intellident offer a range of services that can be tailored for each customer application.
Our service options include:

- On-site product training
- Maintenance advisory services
- Help desk (telephone, email, fax)
- Return to base (portable equipment)
- On-site engineer call-out

Features

- Trained and confident users
- Qualified advice on product maintenance to ensure all equipment has the maximum life in all environments
- Immediate assistance on all technical queries reducing down time and increasing productivity
- Access to 10 dedicated bench workers for all RTB Equipment
- Access to over 100 qualified remote engineers
- Free replacement parts on failure for all equipment ensuring accurate budgeting with no surprises
- Annual health checks on all hardware

My full name is:	My company / organisation is:
My email address is:	My telephone number is:
I am interested in: Sector Automotive Document tracking Fresh food Libraries Retail Solution set General information Return on investment tools Dispatch control On-shelf availability Product labelling Proof of delivery Security Self-service Stock intake Stock management Supplier solutions	Notes: Enter the phrase above in the text box below: