Intellident support and service

Intellident are currently responsible for some of the world's largest deployments of RFID technology in a range of markets. Key to the successful management of these applications is the ability to provide a range of customer support options, ensuring that the equipment continues to work optimally well into the future.

Drawing on over 15 years experience in supporting our customers, Intellident offer a range of services that can be tailored for each customer.

Our service options include:

- On-site product training - Maintenance advisory services - Help desk (telephone, email, fax) - Return to base (portable equipment) - On-site engineer call-out

Features

- Trained and confident users - Qualified advice on product maintenance to ensure all equipment has the maximum life in all environments - Immediate assistance on all technical queries reducing down time and increasing productivity - Access to 10 dedicated bench workers for all RTB Equipment - Access to over 100 qualified remote engineers - Free replacement parts on failure for all equipment ensuring accurate budgeting with no surprises

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